Who We Are

Our History

Nisma për Ndryshim Shoqëror – ARSIS is a non-governmental organization that was established in Tirana on February 2016 as an inherit of ARSIS – Social Organization for the Support of Youth, branch of ARSIS in Greece (established in Tirana in January 2006). Ever since Nisma has transformed itself into an influential non-governmental actor in the civil society sector in Albania and beyond.

Nisma Për Ndryshim Shoqëror

Nisma për Ndryshim Shoqëror ARSIS is a Non-Governmental Organization,specializing in the social support of children, youth and families that are in difficulty or danger or vulnerable situation and in the advocacy of their rights. The main target is the prevention of children and youth marginalization, the elaboration of policies which defend children and youth rights and the active social support towards disadvantaged children and young people.


Nisma për Ndryshim Shoqëror ARSIS is a member of the Code of Standards for Civil Society Organizations.

NISMA ARSIS team provide

Our history

Nisma për Ndryshim Shoqëror ARSIS was established in 2016 in Tirana as an inherit of ARSIS – Social Organization for the Support of Youth. Ever since...

Our staff

1.Albana Troshani, Social Worker,
2.Alma Jella, Case Manager,
3.Altea Xhaferraj, Finance officer,

Our partners

Ministry of Health and Social Protection, Ministry of Education, Sport and Youth, Ministry of Interior, Ministry of Justice,

Our Networks

1.Dynamo International – Street Workers Network
2.E.p.a International Play Work Association
3.Iris Network

Our actions and services

Strengthening child protection system NISMA ARSIS is working with Child Protection Units in Albania in order to provide...

Our staff

Albana Troshani
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Social Worker
Alma Jella
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Case Manager
Altea Xhaferraj
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Finance officer
Ana Demo
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Local Specialist for Child Care, De-institutionalization Program

Core Organizational Values


Nisma recognises that working with a variety of beneficiaries and stakeholders lies at the core of its strength. In order to fulfil its mission Nisma ARSIS respects the diversity of the people that it supports. It is committed to the equality of opportunity for all and to respect for difference.


Nisma is committed to inspiring dialogue from the bottom-up, promoting consultations, building consensus, facilitating convergence, forging partnerships and engaging diverse stakeholders in participatory governance. Nisma builds partnerships and strategies that empower families, communities, local civic organizations and public agencies to participate in decision-making for an adequate provision of services and conduct of activities. Nisma aims to widely share information and resources, encouraging constructive dialogue and exchanges among all its employees, program beneficiaries and partners to continually refine state-of-knowledge and best practices.


Aware of the scale and scope of the challenges that face its employees, beneficiaries and related agencies Nisma acknowledges the requirement to be innovative in its responses. Nisma is committed to acting as a catalyst that brings together the stakeholders (its own employees, program beneficiaries, the partner organizations and public institutions) to generate creative and innovative solutions and promote thoughtful analysis and learning.


Nisma recognises that accountability depends on: - clear share of tasks and responsibilities, division of roles; - segregation of duties, each formal operational action taken by a subject within the organisation should be checked also by a different subject in order to ensure maximum accountability - working as a team; - a functioning structure bottom-top and vice versa; - the update and implementation of procedures and operational protocols; - transparent use of funds, clear issuance of orders and follow up. The accountability makes Nisma reliable and trustworthy in relation to its own employees, the beneficiaries, donors, public institutions, partner organisations and third parties. Accountable governance is key to long-term sustainability.


Nisma values equity, intentionally prioritizing policies and strategies to reach the poorest communities and the most vulnerable individuals.

Strategic Thematic Areas
Service available for children and families every day of the week in all its stages starting from the pre-school, to the high school level including vocational training. The focus is on the vulnerable and marginalised groups
Child Protection
Including all it entails with a cross-sectorial and multidisciplinary approach around the best interest of the child
Economic Empowerment
Through work with youth and women based on employment programmes and civic awareness. An area for further development is the support to vulnerable people focusing again on two pillars: coaching for employment and civic awareness
Outreach Work
Humanitarian Responses